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How feedback works for some of the people some of the time
Prof. Liz McDowell

Published on 21st February 2006


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Abstract
Tutor feedback on assignments is considered very important by staff and students but there has been debate about how useful it actually is. Students have a highly personal response to feedback because it impinges on their emotions, identity and feelings of self-worth, but we can identify some general types of response to academic assignments and feedback. The presentation looks at the 'typical' responses of: Gordon who sees feedback as a judgment on his capability; Carla who sees feedback as an integral part of learning; Martin who sees it as a checkpoint; and Pia who sees it as guidance for future tasks. We can adopt some golden rules for feedback, drawn from research on these different responses, which have the potential to benefit the majority of students.


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Download transcript of presentation (38KB) Click here

Black, P. & Wiliam, D. (1998) Assessment and classroom learning. Assessment in Education, 5(1), pp. 7- 74

Crook, C., Gross, H. & Dymott, R. (2006) Assessment relationships in higher education: the tension of process and practice, British Educational Research Journal, 32(1), pp. 95-114

Dweck, C. S. (2000) Self- theories: their role in motivation, personality and development. Philadelphia, Taylor & Francis

Higgins, R., Hartley, P. & Skelton, A. (2001) Getting the message across: the problem of communicating assessment feedback, Teaching in Higher Education, 6(2), pp. 269 ? 274

Higgins, R., Hartley, P. & Skelton, A. (2002) The conscientious consumer; reconsidering the role of assessment feedback in student learning Studies in Higher Education, 27(1), pp. 53-64

Ivanic, R., Clark, R. & Rimmershaw, R. (2000) What am I supposed to make of this? The messages conveyed to students by tutors? written comments, pp. 47 ? 65 in Lea, M. R. & Stierer, B. (eds) Student writing in higher education: new contexts Buckingham, SRHE & Open University Press

Knight, P. T. & Yorke, M. (2003) Assessment, learning and employability. Maidenhead, Open University Press

Lea, M. R. & Street, B. V. (2000) Student writing and staff feedback in HE : an academic literacies approach, pp. 32 ? 46 in Lea, M. R. & Stierer, B. (eds) Student writing in higher education: new contexts Buckingham, SRHE & Open University Press

Weaver, M. R. (2006) Do students value feedback? Student perceptions of tutors? written responses, Assessment & Evaluation in HE, 31(3), pp. 379-394


Related links:
Centre for Excellence in Assessment for Learning (CAfL)

Northumbria/EARLI Assessment Conference 2006


Comments:
"I very much agree that feedback needs to be tailored to the individual and to be part of a dialogue between student and teacher. However the early stages of this dialogue may be tricky. The teacher needs to discover that Gordon is a gatherer and Pia a performer, before deciding upon what is appropriate feedback for them. This is more difficult in a distance learning context.

In the OU we sent each student an optional form to complete, to tell their tutor about their previous relevant experience and their motivation for studying the course. Perhaps we need to add something to prompt them to discuss their learning styles too!" (Judy Ekins, the Open University, 21 February 2006)