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This event took place on 27th June 2011 at 11:30am (10:30 GMT)
Knowledge Media Institute, Berrill Building, The Open University, Milton Keynes, United Kingdom, MK7 6AA
In our research we aim at a framework for Service Value Network (SVN) composition. Such framework focuses on business-oriented issues. In this sense, based on the concept of economic reciprocity, we consider a service as an economic activity that offers and requests valuable objects, i.e. the service gives its resources if, and only if, it gets its requested objects. Moreover, since the participants within an SVN are customers and suppliers, our framework helps to analyze the Business to Customer (B2C) and the Business to Business (B2B) value exchanges. Finally, we argue that the future internet of services depends on the availability of service offerings as well as the understanding of issues such as revenue models, service bundling, business relationships among others. |
The webcast was open to 100 users
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Click below to play the event (53 minutes) |
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